This page will be regularly updated with the latest information from PowerSchool regarding their recent cybersecurity incident. Most recent updates will be added to the top of this page. It is our priority to support our families and provide transparent updates as soon as we have more details from PowerSchool to share.
In addition, PowerSchool has a public statement and community-facing FAQs available on our website.
PowerSchool has initiated the process of notifying involved individuals about the resources now available to them. As part of this process, they have posted a notice to their website. Credit monitoring and identity protection services are now activated and available.
February 27, 2025
Subject: USD 345: PowerSchool Cybersecurity Update
USD 345 Families and Staff:
On January 10, 2025, we sent out a note to all families and staff making them aware of a cybersecurity incident reported by PowerSchool. We also created a page on our district website that we have been keeping updated with the latest news from PowerSchool.
Today, PowerSchool sent out notification to contacts in their system regarding their cybersecurity incident. The email came from the address [email protected] and the subject of the email is PowerSchool Cybersecurity Incident.
The email they sent out includes an offer for two years of identity protection and credit monitoring, complimentary of PowerSchool. This is not a service offered by the district, this is being offered by PowerSchool. We understand that it can be difficult to tell the legitimacy of an email of this nature so we wanted to let you know that the email sent from PowerSchool is a formal notification from PowerSchool regarding their cybersecurity incident.
We take data privacy very seriously and remain committed to safeguarding the personal information of our students, families, and staff. We expect all of our partners to uphold the highest standards of data security, and we are staying updated on the Powerschool cybersecurity incident and their response to the situation, including their addition of stronger protections moving forward. Our families and staff deserve confidence in the security of their information and we will continue to prioritize data privacy in every decision we make.
January 17, 2025 Update from PowerSchool
Identity Protection and Credit Monitoring Services: PowerSchool has engaged Experian a trusted credit reporting agency, to offer complimentary identity protection and credit monitoring services to all students and educators whose information from your PowerSchool SIS was involved. This offer is being provided regardless of whether an individual’s Social Security number was exfiltrated.
Identity Protection: PowerSchool will be offering two years of complimentary identity protection services for all students and educators whose information was involved.
Credit Monitoring: PowerSchool will also be offering two years of complimentary credit monitoring services for all adult students and educators whose information was involved.
Notifications: Starting in the next few weeks, PowerSchool will be handling notifications to involved individuals and relevant state attorney general offices on your behalf. We hope to relieve the burden of these notifications on you and your institution. You may opt out if you would prefer to notify directly.
Community: PowerSchool will coordinate with Experian to provide notice on your behalf to students (or their parents / guardians if the student is under 18) and educators, as applicable, whose information was involved, as well as a call center to answer questions from the community. The notice will include the identity protection and credit monitoring services offer (as applicable).
Regulatory: PowerSchool will provide notification on your behalf to relevant state attorney general offices. You may also have notification requirements with your state’s Department of Education where required. Since many customers have already notified and are in close contact with their state’s Department of Education, PowerSchool will defer to you on these notifications.
January 10, 2025
Subject: USD 345: PowerSchool Cybersecurity Incident Update
USD 345 Staff and Families,
We are writing to inform you about a cybersecurity incident involving PowerSchool. PowerSchool reported a data breach that has affected schools and districts they serve nationwide. At this time, PowerSchool has not made us aware of the specific impact on our district, but we are awaiting more information from them to understand any potential implications for our families and staff.
We are deeply disappointed by this situation, as we take the security and privacy of our data very seriously. Our district holds high expectations for all vendors and partners, including PowerSchool, to maintain the highest standards of data security. While this breach occurred outside of our control, we remain committed to ensuring the safety and privacy of all information entrusted to us. We will be re-evaluating our partnership with PowerSchool to ensure that the level of commitment to data security matches our expectations.
PowerSchool has assured us that they will provide specific details regarding the breach in the coming days. As we receive additional information from PowerSchool, we will relay those messages to parents, guardians, and employees so you remain informed. We have created a dedicated webpage to share the latest updates from PowerSchool.
We understand that this news may cause concern, and we share your frustration. Please know that our priority is to support our families and provide transparent updates as soon as we have more details from PowerSchool to share. Click here to view the latest updates from PowerSchool.
Thank you for your understanding and patience as we await more information from PowerSchool.