PowerSchool Cybersecurity Incident

Updates from PowerSchool on their Cybersecurity Incident
Posted on 01/10/2025
This page will be regularly updated with the latest information from PowerSchool regarding their recent cybersecurity incident. Most recent updates will be added to the top of this page. It is our priority to support our families and provide transparent updates as soon as we have more details from PowerSchool to share. 

In addition, PowerSchool has a public statement and community-facing FAQs available on our website. 



PowerSchool has initiated the process of notifying involved individuals about the resources now available to them. As part of this process, they have posted a notice to their website. Credit monitoring and identity protection services are now activated and available.



PowerSchool Table


January 17, 2025 Update from PowerSchool

Identity Protection and Credit Monitoring Services: PowerSchool has engaged Experian a trusted credit reporting agency, to offer complimentary identity protection and credit monitoring services to all students and educators whose information from your PowerSchool SIS was involved. This offer is being provided regardless of whether an individual’s Social Security number was exfiltrated.

Identity Protection: PowerSchool will be offering two years of complimentary identity protection services for all students and educators whose information was involved.

Credit Monitoring: PowerSchool will also be offering two years of complimentary credit monitoring services for all adult students and educators whose information was involved.

Notifications: Starting in the next few weeks, PowerSchool will be handling notifications to involved individuals and relevant state attorney general offices on your behalf. We hope to relieve the burden of these notifications on you and your institution. You may opt out if you would prefer to notify directly.

Community: PowerSchool will coordinate with Experian to provide notice on your behalf to students (or their parents / guardians if the student is under 18) and educators, as applicable, whose information was involved, as well as a call center to answer questions from the community. The notice will include the identity protection and credit monitoring services offer (as applicable).

Regulatory: PowerSchool will provide notification on your behalf to relevant state attorney general offices. You may also have notification requirements with your state’s Department of Education where required. Since many customers have already notified and are in close contact with their state’s Department of Education, PowerSchool will defer to you on these notifications.